Those who do not learn from history are doomed to repeat it.
- George Santayana
You may notice that we typically help our client resolve an immediate pressing issue, then based on that achievement and our working relationship with the business we generalize that benefit by revising an important component of the business plan. In most cases we go on to create a five-year business plan that helps the entire business. In some cases we help owners implement and institutionalize the business plan and thereby change, or create, the company culture.
In a few cases, we have been asked to stand by the owner and act as "their corporate conscience". In this capacity we may report monthly on a significant project or program, or we may participate in quarterly or annual reviews. These relationships are our most rewarding and satisfying, as we actually become part of the overall management team in an account. They also illustrate the level of mutual respect and admiration we have developed with our clients.
In order to honor the confidentiality required as consultants, we do not include names of individuals, businesses or locations.
Case Study I:
Cashing In On Success
This first account actually drew me into the consulting business in the first place, and was a client of mine for nearly 10 years. Initially a friend and prior business ... read more
Case Study II:
Unable to Move Forward
We had a client who was forward thinking, but kept getting called back to solve persistent customer problems. In this case we reviewed the installation and ... read more
Case Study III:
Finding Venture Capital
I was asked by another client to do two things simultaneously. One was rewriting a demo system to make it a viable production system and the other was ... read more
Case Study IV:
I was asked by one client to “simply” help them find their way back to profitability. In this case the company was run by a successful salesman who kept ... read more
Case Study V:
Mass Marketing Isn't Working
We encountered a client whose revenues had been declining for two years running. In an attempt to recover this drop in revenue they were spending ... read more